Terms of Service

Owner Operated AI provides two core services:

We also offer optional monthly maintenance retainers for clients who want us to continue improving and managing their automations after the initial project is delivered.

We reserve the right to modify, pause, or discontinue any feature of the free service at any time without notice. Material changes to paid services will be communicated to active clients.

The free AI audit report is an AI-generated estimate based on the publicly accessible content of your website at the time of analysis. It is intended to give you a general sense of where automation could help your business.

This report is not a guarantee or a binding quote. The AI does not have access to your internal systems, business processes, or operational details. Specific automation recommendations, timelines, and final pricing are determined only after a scoping conversation with our team.

By submitting a URL, you confirm that you have the right to share that URL and that submitting it does not violate any third-party agreement.

When you pay for a Owner Operated AI project, the deliverables we build for you are yours. Once payment is complete, you own:

• ›All custom automation workflows, chatbot configurations, and integrations we create specifically for your business.
• ›All written content (email sequences, chatbot scripts, response templates) created as part of your project.
• ›All documentation and handoff materials we provide.

Owner Operated AI retains rights to our internal tools, templates, and methodology. We may reuse general frameworks and approaches across client projects, but we will never reuse content or configurations built specifically for your business.

Third-party platforms you use (e.g., Zapier, Make, Manychat, GHL) are subject to their own licensing terms. We help you set them up, but we don’t own them and cannot guarantee their continued availability or pricing.

To deliver your project successfully, we need your cooperation. You agree to:

• ›Provide accurate information about your business, goals, and technical setup during onboarding.
• ›Give us access to the platforms and accounts we need to complete your project (e.g., your website backend, CRM, email platform).
• ›Respond to our questions and review requests within a reasonable timeframe. Delays on your end may push back your delivery date.
• ›Use the automations we build in compliance with applicable laws and the terms of service of any platforms involved.
• ›Not use our service to build anything illegal, deceptive, or harmful.

Delivery timelines assume reasonable responsiveness. If a project stalls for more than 30 days due to non-responsiveness on the client’s side, we reserve the right to close the project. In that case, work completed to date is delivered as-is and payment is non-refundable.

Our service uses AI — specifically large language models — to analyze websites and generate recommendations. AI analysis is inherently probabilistic, not deterministic. This means:

• ›The free audit report may contain inaccurate, incomplete, or overly optimistic assessments of what’s possible for your business.
• ›Estimated time savings, revenue impact, and ROI projections in any report are illustrative — not guarantees.
• ›Specific automation recommendations are subject to review and refinement before they become part of any paid project scope.

We do not warrant that any AI-generated analysis is accurate, complete, or suited to your specific business situation. The report is a starting point for a conversation, not a business plan.

To the fullest extent permitted by law, Owner Operated AI’s total liability to you for any claim arising from use of our service is limited to the amount you paid us in the 30 days prior to the claim.

We are not liable for:

• ›Indirect, incidental, or consequential damages (lost revenue, lost data, business interruption).
• ›Failures, outages, or policy changes by third-party platforms (Stripe, OpenAI, Zapier, etc.).
• ›Results you achieve (or don’t achieve) using the automations we build.
• ›Any damages arising from your misuse of the service or violation of these Terms.

Some jurisdictions do not allow limitations on implied warranties or consequential damages. In those cases, the above limitations apply to the maximum extent permitted by applicable law.

We understand you may share sensitive business information with us during a project. We treat that information as confidential and do not share it with anyone outside our team or the third-party services required to deliver your project.

Likewise, we ask that you treat any proprietary methodologies, pricing structures, or internal documentation we share with you as confidential.

These Terms are governed by the laws of [State], without regard to its conflict of law provisions. Any disputes arising from these Terms or our services will be resolved in the courts of [State], or through binding arbitration if both parties agree.

Before escalating any dispute, we ask that you contact us first at hello@owneroperated.ai. We’re a small team and we’d genuinely rather resolve things directly than through legal channels.

We may update these Terms from time to time. When we do, we’ll update the “Last updated” date at the top of this page. Continued use of our service after a change is posted constitutes your acceptance of the new Terms.

For changes that materially affect the rights of active paying clients, we will make a reasonable effort to notify you directly.

Questions about these Terms? Just ask.